Welcome to the trakngo wiki

Following are all the articles in this wiki. You can look through them or use the search bar above.

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NOTE - If you want to make a suggestion or report an error, please use the REPORT button located in the top right corner of trakngo.

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Pinned Articles

• Mobile Installation Guide

Website

Dashboard

• Vehicles
  • How to view a vehicle on the map?
  • How to replay the route of a vehicle?
  • How to export a replay route of a vehicle?
  • How to Immobilise/mobilise or door lock/unlock a vehicle?
  • How to see the movement history for a day?
• Geofence
  • How to create a geofence?
  • How to view a geofence on the map?
  • How to edit a geofence?
• Asset
  • How to view an asset on the map?

Assets

• What are assets?
• How to edit an asset's information?
• How to add an asset to a group?

Vehicles

• How to edit a vehicle's information?
• How to add a vehilce to a group?
• How to assign a key to a vehicle?
• How to immobilise a vehicle from the vehicles page?

Geofences

• What are geofences?
• How to assign vehicles to a geofence?
• How to delete a geofence?
• How to add a geofence to a group?
• How to change notification time for a vehicle inside a geofence?

Alerts

• What are alerts?
• How to create a alert?
• How to assign vehicles to an alert?
• How to delete an alert?
• How to add an alert to a group?
• How to edit an alert?

Groups

• What are groups?
• How to add users, vehicles, assets, geofences or alerts to a group?

User Management

• How to add users or send an invite?
• How to change user's details?
• I send invite to wrong email, what do I do?
• How to send a password reset email?
• How to add a user to a group?
• How to delete a user?

Reports

• What is a Movement Report?
• What is a Vehicle History Report?
• What is a Temperature Report?
• What is a Notifications Report?
• What is a Geofence Report?
• What is a Alert Report?
• What is a Stationary Report?
• What is Vehicle Summary report?
• How to generate a report?
• How to filter results of a report?
• How to export a report to pdf or csv?

Account

• How to set your notification preferences?
• How to verify you mobile number?
• How to change company profile?

FAQ

• How to show or hide all vehicles/geofences/assets from the map?
• How to add the website to your mobile's home screen?

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Hardware

• Wired Trackers
• OBD Trackers
• Temperature Probes
• iButtons (Driver Authentication)
• Asset Trackers