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Make sure you are on the Geofences page. Select a geofence from the drop down to open it. Click the pencil icon for the vehicle that you want make changes to. Make the desired changes. Click Update to save the changes.

Make sure you on the User Management page. Only an Admin has access to this page. Click Pencil icon for the user that you want. Make desired changes. Click SAVE to save the changes.

Make sure you are on the Reports page. Make sure you are on the appropriate tab for the report that you are after. Click the indicated + button.NOTE - For Temperature and Beacon Movement report, click the following button instead. Select one vehicle...

Movement report gives you all the driving and towed events for a vehicle. The movement report gives you the following information on these movement events: Movement type Movement time Start location Stop location Total distance covered by the movement ...

Vehicle Summary report gives you the following information on vehicles between two dates: total distance total ignition time total tow time total idle time total stopped time It is useful if you are looking for figures on: How much distance did a ...

Generate a report first. Then Click this icon to export to PDF. Or Click this if you want to export to a csv. For Temperature and Beacon Movement reports look for these buttons instead.

Make sure you are on the User Management Page. You need to be an Admin in order to access this page. Click the indicated icon for the user you want to edit. Select the groups that you want to the user to be in. Click ASSIGN to make the changes.

Make sure you are on the user management page. Only an Admin has access to this page. Click on the key icon for the user that you want. Click SEND to send the password reset email.

After a user has been created, their email can not change. Therefore, you should: Create a new user with the correct email. Disable the old user.

Make sure you are on the User Management page. Only an Admin has access to this page. Click NEW USER button. Fill out the new user's details and what permissions they will have. Click ADD. The new user will receive a password reset email for their accou...

There are seven alerts in Trakngo. Speed alert: This will alert you if a vehicle goes above a set speed. Service alert: This will alert you if a vehicle needs to be serviced. Temperature alert*: This will alert you if the temperature of a vehicle between go...

Make sure you are on the Groups page. Select a group from the drop down to open it. Click on the appropriate ADD button for what you want to add to the group. From the pop up, check the items you want to add. Click ADD to save the changes.

Groups are way to setup authorisation in Trakngo. In simple terms, It is a way to show or hide vehicles, assets, geofences or alerts to relevant users. Groups are like buckets. Any user in the bucket will be able to see other vehicles, assets, geofences and a...

Make sure you are on the Alerts page. Select an Alert from the drop down to open it. Click the Edit Button. Make the desired changes. Click SAVE to save the changes.

Make sure you are on the Alerts page. Select an Alert from the drop down to open it. Click GROUP ASSIGNMENT button. Select the groups that you want the alert to be in. Click ASSIGN to save the changes.

Make sure you are on the Alerts page. Select an alert from the drop down to open it. Click REMOVE button. Click CONFIRM REMOVE to delete it.

Make sure you are on the Alerts page. Select an alert from the drop down to open it. Click ADD TO ALERT button. Select the vehicles that you want to add. Click DONE to save the changes.

Make sure you are on the Alerts page. Click NEW ALERT button. Fill in the details. Click CREATE to finish creating the alert.

Stationary report gives you all the idle and stopped events for a vehicle. The stationary report gives you the following information on these stationary events: Stationary type Stationary time Location Total duration of the event Logbook notes It is ...