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74 total results found

What is a Alert Report?

Website Reports

Alert report gives you all notifications generated by an alert being triggered. The report will give: Time alert was triggered Vehicle details that triggered the alert Location of the vehicle when the alert was triggered It is useful if you are looking...

Wired Trackers

Hardware Vehicle Trackers

Specifications MODULE Name MeiG SLM320-E, MeiG SLM320-LA, Quectel EC21-AU, Quectel EC21-EC, Quectel EC21-KL, Quectel EC21-J, Teltonika TM2500 Technology LTE(CaT1)/3G(UMTS/HSPA)/2G(GSM/GPRS)/GNSS/BLUETOOTH GNSS G...

How to add the website to your mobile's home screen?

Website FAQ

How to show or hide all vehicles/geofences/assets from the map?

Website FAQ

Look for the the "SHOW ALL" or the "HIDE ALL" on the appropriate vehicle/geofence/asset floating panel.

How to filter results of a report?

Website Reports

After you have generated a report. To apply a filter, click the indicated button. Select from the provided filter. The results will be instantly filtered. You will see the applied filters here.

Beacon - Asset Trackers

Hardware

iButton - Driver Authentication

Hardware

Temperature Probes

Hardware

OBD Trackers

Hardware Vehicle Trackers

What is Driver Authentication?

Website Vehicles

What is a Geofence Report?

Website Reports

Geofence report gives you all notifications generated by a geofence being triggered. The report will give: Time geofence was triggered Vehicle details that triggered the geofence Whether geofence was entered or exited Location of the vehicle when the geo...

How to export a replay route of a vehicle?

Website Dashboard

Please see the following guide - How to replay the route of a vehicle? 

How to change company details including address and postal address?

Website Account

Make sure you are on the Account page. Here you can make changes to the company details. Here you can make changes to the address. Use the drop down to select whether your postal address is the same as the address above. Here you can make changes to th...

How to verify your mobile number?

Website Account

Make sure you are on the Account page. Enter your phone number and click SEND CODE. This will send you a verification code via sms. Enter the verification code and then click VERIFY to finish the process.

How to set your notification preferences?

Website Account

Make sure you are on the Account Page. Configure the settings using the toggles.  Click SAVE to save the changes.

What is a Vehicle History Report?

Website Reports

Vehicle history report is primarily for knowing when the vehicles were added to your account.

What is a Temperature Report?

Website Reports

Note: This report requires temperature probe to be installed. Temperature report gives you a temperature graph for a vehicle.

What is a Notifications Report?

Website Reports

Notifications report gives you all notifications generated by a vehicle(geofences or alerts). The report will give: Time notification was created Details of alert or geofence Timeslot of geofence (if notification was of a geofence) Location of the notifi...

How to delete a user?

Website User Management

You can only disable access to users and cannot outright delete them. Here is how to disable them: Click the indicated pencil icon for user that you want to disable. Click to enable the Disable this User checkbox. Click SAVE and you will see the use...